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How to troubleshoot if Blue Apps not appearing on SuperBox?
Important update: February 19, 2025
Important notice: If the SuperBox App Store does not appear, please enter the website address: <123.32158.cc> in the browser to manually download the App Store. Our tech team still need some time to fully fix it.
Here is a simple guide to download the App Store manually<https://youtu.be/pzXj-vicBRQ>
The SuperBox boxes takes safety concerns to the next level. When users receive the box, the App Store and Blue Apps are hidden.
Firstly, ensure that you have already connected to the internet via WiFi or Ethernet. You can check the network status in the top-right icon.
And you can also click the “Speed Test” icon at the bottom of the home screen.
Step 2: Go to App Store and Wait a few seconds
Click the App Store on the home screen, and wait a few seconds until the exclusive app store shows up, click to install it
Troubleshoot
If the App Store not showing up for a long time, go back to the home screen. Long press the Number 6 button on your remote until the diagnostic screen shows up, take a picture and send it to us.
