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You can check FAQs or contact us directly if any questions.
Orders & Shipping
We can accept credit cards and PayPal payment.
50$ OFF DISCOUNT CODE FOR ALL ORDERS “SUPERBOXFAM“
When you add the product to your cart, move the cursor to the bag icon on the upper right, and click “VIEW CART”. Then you can enter your coupon code and click “Apply coupon”. Confirm the “Cart totals” and “Proceed to checkout”. Start online chatting if you don’t have a coupon code.
It takes about a week after you submit the order and finished the payment. After the order has been confirmed, our staff will send out the package in 1-2 business days. And all orders usually ship from CA to you, it takes 3-5 business days to deliver to your place.
When you submit your order, you will get your order number. After 1-2 business days, click “Track Order” on the Menu, input your order number and email address, then click the “Track” button. Or input your Tracking Number on the right side, and click the “Track” button.
Safety & Warranty
Yes, SuperBox is definitely a legal Android device. Watching a stream of movies, TV shows, and Sporting events won’t violate U.S. copyright law. You won’t encounter a law issue unless uploading, download, or broadcast content to a large group.
SuperBox warranty period lasts one year. If there are any problems with your SuperBox Android TV box, please contact your seller or our customer service. In the first, to save your time, our technical support will do the best to help you to solve the problem. For the worse case, if your hardware gets into trouble and you won’t able to fix it, you can send the product to us and we will repair it for free within one year. If your warranty period gets expired, you can still send the device to us for repair at separate cost. You’re still able to enjoy the service once the device been fixed. During the time of repair, we’ll offer an account to maintain your service.
SuperBox has been around in the NA market for nearly 5 years since 2019. Another SuperBox branch-brand has been serving other regions for over 8 years.
General & Guidance
SuperBox is an English-based Android TV box for home streaming entertainment. The latest SuperBox S6 Ultra has 2GB of RAM and 128GB of storage, utilizes a quad-core ARM Cortex-A53 processor, and supports WiFi6. By simply connecting to your TV and the internet, you’re free to enjoy the smoothest home theater experience.
Time Shift is a revolutionary new feature added to the latest SuperBox S6 series. With just one click, you can instantly access and watch any show from the past 8 hours. This innovative feature ensures you never miss any crucial moments, providing unparalleled convenience and speed in catching up on your favorite shows.
SuperBox S6 Pro is our latest model released in October 2024. It retains all the core features of SuperBox S6 Max and S6 Ultra but at a lower price. We have reduced the internal storage capacity to 32GB and adopted a classic plastic case design.
With its revolutionary Time-shift feature, the SuperBox S6 Pro allows you to catch up on programs from the past 8 hours, ensuring you never miss a moment of your favorite shows. You can now enjoy lightning-fast streaming, thanks to its 1000Mbps Ethernet connection, dual-band WiFi, and cutting-edge WiFi 6 technology. Plus, the upgraded Bluetooth remote with voice command makes navigating your content effortless.
The latest SuperBox S6 Max and S6 Ultra are both equipped with revolutionary time-shifting and parental control functions. They are both equipped with metal casings and the latest version 6 of Blue TV.
The SuperBox S6 Ultra has a newly designed gray metal casing and doubles the storage space of the SuperBox S6 Max to 128GB.
Yes, you can watch all sports games including NFL, NBA, PPV, MLB, MLS, etc. for free!
SuperBox S6 Max 采用金属蓝色外壳，而 S6 Pro 采用原装黑色塑料外壳。S6 Max 的存储容量更大，为 64 GB，而 S6 Pro 为 32 GB。其他配置相同。S6
Pro 在线零售价为 329 美元，S6 Max 在线零售价为 359 美元。
SuperBox S6 Max 是 SuperBox 的最新高级版，它是一款安卓 IPTV 盒子，让您可以观看喜爱的节目和电影。与之前的版本相比，它拥有 4GB 内存和 64GB 存储空间，使其成为一款功能强大的多媒体设备。这款 IPTV 盒子支持 1000mbps 以太网连接和双频 WiFi，并支持 WiFi 6，确保稳定的流媒体体验。它还配备了蓝牙遥控器，并升级了语音命令系统，让您轻松导航并找到想看的内容。
No. The SuperBox S5 Max voice command remote takes a different chip and system. It can’t be used for S4 Pro, S3 Pro. And vice versa. But the S5 Max remote is compatible with S5 Pro.
Yes, both SuperBox S3 Pro and SuperBox S4 Pro can support voice command functions. First, insert two AAA batteries into the remote control and turn on the SuperBox S4 Pro. Keep the remote and TV box within 10 inches of each other and press the Voice button on the remote. Then, press the [OK] and [Return] buttons together until the indicator light flashes for pairing. Press the [OK] button until the red light stops blinking. Finally, go to [Settings]-[Remote&Accessories] to check if the device is connected. Look for the “RC-100” device to confirm the pairing. If the Bluetooth function or voice command function has some issues, you can re-connect it and pair it again to try it out.
Yes, both SuperBox S3 Pro and SuperBox S4 Pro have the Backup TV apps. Just go to the APP Store and install it to your device.
SuperBox recently added 9 new exclusive apps to its two most updated models, the S6 Ultra and S6 Max, in January 2025. Currently, users can access SuperBox adult content with 1,500+ channels through 4 apps: Prime TV & VOD, Prime Loops, Prime Cinema, and Ignite TV & VOD.
Detailed guide on how to download new apps to access SuperBox adult content here: https://superboxs.com/superbox-apps/
Detailed guide on where to find adult content after downloading apps on SuperBox here: https://superboxs.com/superbox-adult-content/
VPN services or IP unblocking services are not required to operate SuperBox. And don’t use VPNs from certain prohibited areas. Otherwise your box will be automatically deactivated and cannot be used.
No monthly charges at all. Unlike cable or subscriptions, SuperBox doesn’t require any monthly fees. Once you purchase the device, you can access all content for free.
SuperBox has its own apps that have the same channels as HBO, HULU, and Netflix. But if you still want to access HBO, HULU, and Netflix, you do need subscriptions.
Yes, you can turn on/off captions for all VOD. Just click the Right button on your remote, then select “Subtitle Tracks”, then chose to turn on or off the subtitles.