Effective Date: 2026
Processing Time
All orders are processed within 1–3 business days after payment confirmation. Orders placed on weekends or holidays will be processed on the next business day.
Shipping Time
Standard international shipping takes 7–15 business days, depending on destination country and customs clearance. Remote areas may require longer delivery time.
Shipping Fee
Shipping fees are calculated automatically at checkout based on product weight and shipping distance. We offer free shipping for selected orders according to ongoing promotions.
Customs & Duties
International orders may be subject to local customs duties, taxes, or clearance fees. These charges are the buyer’s responsibility. We do not cover any import tax or customs fee.
After your order ships, you will receive a tracking number via email. You can track your package status online in real time.
Lost or Stalled Packages
If your package is lost or severely delayed, please contact our support team. We will assist you to track the shipment or arrange reshipment/refund according to logistics verification results.