This Privacy Policy applies to all visitors, users, and customers of this Official Authorized Website of SuperBox（Authorization code : SP202106271）. It fully complies with international data protection regulations, including GDPR and CCPA, and clearly explains how we collect, use, store, protect, and disclose your personal data when you browse, shop, and interact with our website.

1. Information We Collect
We only collect necessary personal information voluntarily submitted by users or automatically generated during website access, including two categories:
Personal Identifiable Information (Submitted by Users)
•Order information: full name, shipping address, zip code, contact phone number, email address
•Transaction information: payment verification data and order records generated during checkout
•Subscription & support information: email address for newsletter subscription and content of customer consultation messages
Automatically Collected Information
•Device and access data: IP address, browser type, device model, website access time and browsing pages
•Cookies and tracking data: anonymous browsing data collected through standard website cookies to optimize user experience

2. How We Use Your Information
All collected personal data is only used for the following legitimate purposes, and we will never use your data for unauthorized commercial activities:
•Process, confirm, ship and follow up your orders, complete product transaction services
•Provide after-sales support, reply to customer inquiries, and handle return, refund and warranty services
•Send order updates, logistics notifications, and subscribed exclusive offers and product news (you can unsubscribe at any time)
•Optimize website functions, improve product display and user shopping experience
•Prevent transaction fraud, ensure website and payment security

3. Data Sharing & Third-Party Services
We do not sell, rent, or trade your personal information to any third-party commercial institutions. We only share necessary user data with authorized third-party service providers to complete normal business services, and all third parties have strict data confidentiality obligations:
•Payment service providers (Stripe, PayPal): process credit card and online payment transactions
•Logistics service providers: complete product delivery and logistics tracking
•Website operation tools: including hosting services and traffic analysis tools to maintain normal website operation
All third-party platforms have independent privacy policies, and we are not responsible for their separate data processing behaviors.

4. Data Retention Period
We only retain your personal data for the time necessary to fulfill service and legal requirements:
•Order and transaction data: retained for 2 years for after-sales dispute handling and legal compliance verification
•Customer consultation records: retained for 1 year after completing service reply
•Subscription email data: retained permanently until you apply for unsubscription and data deletion
•Anonymous browsing data: automatically cleaned up regularly

5. Data Security Protection
We adopt industry-standard SSL encryption technology, secure server storage and strict background access management to protect your personal data and payment information. We take technical and administrative measures to prevent data leakage, tampering, loss and unauthorized access. All transaction data is strictly confidential and protected.

6. Cookies Policy
Our website uses cookies and similar tracking technologies to record user browsing preferences, optimize page loading speed, analyze website traffic, and improve shopping experience. These cookies will not collect your private sensitive information.
You can freely disable or clear cookies through your browser settings at any time. Disabling cookies will not affect your basic browsing and shopping functions on the website.

7. User Legal Rights
In accordance with international data protection laws, you have the following rights at any time:
•Right to Access: Request to view your personal data stored on our website
•Right to Correction: Modify incorrect or incomplete personal information
•Right to Deletion: Apply to delete your personal data (except data retained for legal compliance)
•Right to Unsubscribe: Terminate marketing email subscription at any time
•Right to Complaint: Raise objections to our data processing behavior
You can exercise the above rights by contacting our official email：sale@superboxts.com

8. Minor Protection
Our website and products are oriented to adult users. We do not intentionally collect personal information of minors under 18 years old. If you are a guardian and find that your child has provided personal information to our website, please contact us in time, and we will delete the relevant data immediately.

9. Policy Updates
We reserve the right to update this Privacy Policy irregularly to adapt to business adjustments and legal revisions. The updated policy will be published on this page with an updated effective date. Continued use of the website after the update means you accept the revised policy terms.